Dear valued patients,
Accurate Imaging Diagnostics (AID) has been monitoring the progression of the coronavirus pandemic and has implemented new protocols that follow the advice and guidelines provided by the Canadian public health authorities. The health and safety of our patients, staff, and community remains our top priority.
If you, or a family member, is experiencing flu-like symptoms (fever, cough, shortness of breath, severe muscle aches, diarrhea or recent loss of taste or smell), please do not attend your scheduled appointment and contact your healthcare provider.
If you, or a family member, has previously experienced flu-like symptoms, please ensure you wait a minimum of 14 days from your last symptom before scheduling your appointment.
You can take a free online COVID-19 assessment here: https://covid-19.ontario.ca/?utm_source=Google&utm_medium=CPC&utm_campaign=COVID-19&gclid=EAIaIQobChMI4fDf1aSJ6gIVJfC1Ch3njAmUEAAYASAAEgJCqPD_BwE
Patients are asked to complete a pre-screening questionnaire on our website [link] before scheduling their appointment. If you are unable to access the online screening, our AID staff will screen patients for COVID-19 by phone.
When you arrive for your scheduled appointment, please stay in your car and call us to check-in. Once you are ready to be seen, our receptionist will call you to come in. At this time, we will not allow any person accompanying a patient to enter the clinic, unless previously discussed with AID staff.
We ask that you do not bring any outside food into the clinic. Our water cooler and coffee maker will be unavailable for the foreseeable future. Please bring your own bottle of water if necessary.
All patients must wear a face mask upon arrival and for the duration of their appointment.
Hand sanitizer will be available at hygiene stations in the clinic and patients are asked to sanitize their hands upon arrival and when leaving the clinic.
Tempered glass has been installed at our reception desk to better protect our staff and patients. The clinic is disinfected between patients and routinely throughout the day. UV lamps are used daily to sterilize the multiple surfaces throughout the clinic.
Staff members will be wearing personal protective equipment at all times. Please avoid any physical contact with any of our staff members and maintain social distancing.
When paying for private or non-OHIP procedures, the preferred method of payment is a debit or credit card.
During this time, we will be waiving our cancellation policy and any fees that are included in that policy.
Please note, that while we are doing everything we can to minimize your risk to COVID-19, by entering Accurate Imaging Diagnostics, you are taking responsibility for any risk to exposure.
We appreciate your continued patience and understanding as we all continue to navigate the COVID-19 pandemic.
The Accurate Imaging Diagnostics Team