FAQ’S

General Inquiry

Q: How do I schedule an appointment?
A: Currently, an x-ray is the only scan that can be done on a walk-in basis. If your scan requires an appointment, please have the following information ready when you schedule your visit to our clinic: patient’s name and contact information, type of scan to be performed, name and contact numbers of the referring physician, valid Ontario Health Card number and a brief medical history.

Q: What should I bring to my appointment?
A: Bring your health card to your appointment, and please arrive 15 to 20 minutes early so you can have time to register and ask any questions.

Q: Is there a wait time at the clinic?
A: Our staff will ensure that all of your questions and concerns are addressed before you leave. As such, your appointment time may run longer than planned or may be delayed. As a result of possible unforeseen circumstances, your appointment time is NOT guaranteed. We ask that you are patient when this is the case. Nevertheless, our staff makes every attempt to ensure that you are seen promptly and that your experience is positive.

Q: Do I need a referral?
A: In order to be seen by our clinic staff, we require a referral form, which you can obtain from your family physician. Please have your referring physician fax the referral form to us at (905) 763-0001 in order to ensure that you are seen as soon as possible. If your physician is not familiar with Accurate Imaging Diagnostics and our services, you may direct them to our website, or have them give us a call. A referral form for our clinic can be downloaded here (PDF Referral Form).

Q: What happens if I need to cancel or reschedule my appointment?
A: If your scan requires an appointment and you realize that you are unable to make the scheduled date and time, please call our clinic at (905) 763-0009 to inform us as soon as possible. If you cannot reach us by phone, please leave us a voicemail or email us at [email protected].

Q: What happens to my results?
A: The results of your examination will be read by a certified radiologist, and a detailed report will then be sent to the healthcare provider who requested your test.

X-ray

Q: Do I need an appointment for an x-ray?
A: Walk-in appointments are accepted for x-ray and the imaging is performed on a first-come-first-serve basis. We appreciate your patience during busy times.

Q: How do I prepare for my appointment?
A: An x-ray is a standard procedure, therefore, there is no extensive preparation required. Depending on the area being examined, loose, comfortable clothing should be worn to maximize patient comfort and ease of access. However, you may be asked to change into a special gown if needed. If you have any metal implants in your body, please tell the radiologist prior to the x-ray as metal objects may interfere with the quality of the x-ray images being taken.

Q: I am not sure if I am pregnant. Can I still have an x-ray?
A: Although exposure to radiation is minimal during an x-ray, pregnant women should take precaution and avoid the procedure as radiation poses harmful risks to unborn children. It is important to speak to your physician to learn more about whether or not an x-ray is an appropriate imaging test for you.

Ultrasound

Q: Are there any risks associated with ultrasound testing?
A: Ultrasound imaging uses sound waves to generate an image, and does not use any radiation. There are no known risks associated with ultrasound.

Q: How do I prepare for my ultrasound appointment?
A: Follow the instructions given to you before your appointment. Depending on the area of your body that is being examined, you may be given specific instructions about what to eat or drink and which medications to take or avoid prior to the exam.

Q: What should I wear for my Ultrasound procedure?
A: Wear comfortable, loose-fitting clothes to your exam. Try to avoid clothing with metal detailing, such as buttons, clasps, zippers, underwire bras, or belt buckles. Please try to avoid wearing body piercings, as they may interfere with obtaining an accurate image.

Bone Mineral Density

Q: Are there any risks associated with BMD testing?
A: BMD testing uses low levels of radiation so there is a small risk associated with it – especially for those who are or may be pregnant. However, the levels of radiation are minimal and are estimated to be equivalent to what you would be exposed to on a short airplane flight.

Q: What should I wear for my BMD procedure?
A: Wear comfortable, loose-fitting clothes to your exam. Try to avoid clothing with metal detailing, such as buttons, clasps, zippers, underwire bras, or belt buckles. Please try to avoid wearing body piercings, as they may interfere with obtaining an accurate image.